Last updated: October 2026
The short version
- 30 days from delivery to start a return.
- Defective, damaged, or wrong item? We make it right at our cost. Full stop.
- Ordered the wrong part because fitment wasn't verified? That's on the buyer — you cover return shipping plus a 15% restocking fee.
- Changed your mind? Fine within 30 days if it's unused — you cover return shipping plus a 15% restocking fee.
The fitment rule — this is the important one
Aftermarket parts only work when they're the right part for your exact car. Before you order, confirm your year, model, trim, chassis code, and VIN with us. Every product page has a fitment checklist, and our team will verify with you if anything looks off.
If you order the wrong part because fitment wasn't confirmed — wrong chassis, wrong trim, wrong model year — the return shipping cost is yours, and a 15% restocking fee applies. We're strict about this because unverified-fitment returns are the #1 reason parts stores go under, and we'd rather be upfront than eat the cost and raise prices on everyone.
When in doubt, ask us first. A two-minute message before ordering beats a return every time.
Defective, damaged, or not as described — we cover everything
If your part arrives defective, damaged in transit, or simply not what you ordered:
- Contact us within 7 days of delivery with your order number and clear photos of the problem.
- We'll arrange return shipping at our cost — or in many cases, just ship you a replacement without needing the bad part back.
- You choose: full refund or replacement. No restocking fee, no return shipping charges, no hassle.
Manufacturing defects are also covered by a 12-month warranty from delivery. If a part fails due to a manufacturing defect within that window, we repair, replace, or refund at our discretion.
Change of mind
Changed your mind within 30 days of delivery? We'll take it back as long as the part is unused, uninstalled, and in its original packaging. You pay return shipping, and a 15% restocking fee applies (these are large, heavy, made-to-order-ish items — return freight from the US to the factory is real money).
Parts that have been installed, modified, painted, or used are not eligible for change-of-mind returns.
What can't be returned
- Parts installed, modified, painted, wrapped, or otherwise altered.
- Parts damaged by improper installation or misuse.
- Change-of-mind returns started more than 30 days after delivery.
- Final-sale items (clearly marked on the product page, if any).
How to start a return
Email us with your order number, the item you want to return, and (for defects or damage) photos. We'll reply within 2 business days with return instructions and a return shipping label where applicable.
Don't ship anything back without contacting us first — unauthorized returns may be refused.
Refund timeline
Once we receive and inspect your return (or confirm a defect from photos), refunds go back to your original payment method within 5–10 business days. Your bank or card issuer may take a few extra days to show it — that's on their end, not ours.
Exchanges
Want a different part instead of a refund? Tell us when you start the return. We'll apply your refund as credit toward the new item and only charge or refund the difference.
Chargebacks
If something's wrong with your order, talk to us first. We resolve legitimate issues fast. Filing a chargeback without contacting us freezes the process and usually takes longer than just letting us fix it.